Privacy policy

Privacy Statement

The website (hereafter: the "Website") is offered by:

KT-Group BVBA (hereafter "KT-Group", "We" and "Us")
's-Hertogenheide 1
3200 Aarschot
VAT BE0898.310.367

E-mail: [email protected]
Telephone: +32 (0)16 96 12 34

Feel free to contact us should you have any privacy-related questions. We promise to reply soon!

1. Why this privacy statement?

Every person who uses the Website and every customer (hereafter the "User") discloses a certain amount of personal data. These personal data are information which allows us to identify you as a natural person, regardless of whether we actually do this. You are identifiable as soon as it is possible to create a direct or indirect link between one or more personal data and you as a natural person.

We use and process your personal data in accordance with the GDPR and other relevant legal provisions. Every reference in this Privacy Statement to the GDPR is a reference to the Regulation of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation).

Through this Privacy Statement, every User of the Website is informed of the processing activities KT-Group may carry out with his or her personal data. KT-Group reserves the right to modify this Privacy statement at all times. Every substantial change will be clearly communicated towards the User. We advise the User to consult this document regularly.

2. Who is responsible for the processing of personal data?

2.1 Data Controller

KT-Group is responsible for the processing and decides alone or in cooperation with others which personal data are being collected as well as the purpose and the means with regard to the processing of those personal data.

2.2. Processor(s)

KT-Group is free to rely on data processors. A processor is a natural or legal person who processes personal data upon request or on behalf of the data controller. The processor is required to ensure the security and confidentiality of the personal data. The processor shall always act on the instructions of the data controller.

The categories of « processors » on which KT-Group relies on are companies that we rely on for hosting purposes and administrative purposes.

3. On what legal grounds are my personal data processed?

In accordance with the GDPR we process personal data on the following legal grounds:

  • On the basis of the execution of the contract agreed upon with the User, or the execution of pre-contractual steps taken at his request; or
  • On the basis of compliance with legal or regulatory provisions with regard to the management of the contractual relationship, invoicing in particular;
  • On the basis of our legitimate interest in sending information and newsletters to our customers.

4. Which personal data are being processed?

KT-Group commits to only collect and process personal data adequate, relevant and limited to what is necessary for the purposes for which they are processed. The following categories of personal data are processed:

  • Personal identification data (name, first name, address, passport details);
  • Contact details (telephone number and e-mail address);
  • Financial identification data (bank details);
  • Electronic identification data (IP address, location, cookies);
  • Personal data (sex, age, date and place of birth, nationality);
  • Contents which we received by e-mail or an online contact form.

These personal data are collected when you visit the Website or become our  customer. Other personal data may be collected later, for example in the context of our after-sales. The amount of personal data collected depends on your use of the Website and our services.

We also use cookies in order to recognise the User and to offer the User a personalised user experience, to remember their technical choices and to detect and correct any errors which might be present on the Website. For more information concerning the use of cookies, we kindly refer to our Cookie statement.

5. For which purposes are my personal data being used?

The processing of data is essential for our services and the functioning of the Website.
KT-Group processes personal data for the sole purpose of offering our services, in particular for selling property in Cape Verde. The personal data are used for an efficient customer management. This includes customer administration, invoicing, control of the creditworthiness, support, complaint handling and sending newsletters.

When you visit the Website, data is only collected for statistical purposes. Such data are necessary to optimise the use of our Website. These data are: IP address, assumed place of consultation, hour and day of consultation, web pages that are visited. Whenever you visit the Website, you declare that you agree with the collection of this data, which is intended for statistical purposes as described above. Furthermore, the data that we collect via the contact form on the Website are only used to respond to your question and are not kept longer than necessary. 

The User provides the personal data to KT-Group himself and therefore retains a certain degree of control. When certain personal data is incomplete or apparently incorrect, KT-Group has the right to postpone some expected actions temporarily or permanently.

6. Who receives your personal data?

Your personal data are processed for internal use within KT-Group only and will not be sold to any third parties. In certain cases, your data will be transferred to third parties outside the European Union, such as to our lawyers in Cape Verde and our builder in the United Kingdom. In that case, the necessary measures are taken to guarantee that your personal data are safely transferred and that the entities which receive your data process them in a manner which is required in accordance with the GDPR.

7. How long do we store your personal data?

Your personal data is stored as long as necessary to achieve the purposes mentioned in article 5. They will be erased from the database as soon as they are no longer necessary for the purposes pursued or if the User validly exercises the right to erasure the personal data.

8. What are your rights?

8.1 Guarantee of a legitimate and secure processing of the personal data

Your personal data are always processed for the legitimate purposes explained in section 5. They are collected and processed in an appropriate, relevant and non-excessive manner, and are not kept longer than necessary to achieve the intended purposes.

8.2 Right to access

If you can prove your identity, you have the right to obtain information about the processing of your personal data. Thus, you have the right to know the purposes of the processing, the categories of personal data, the categories of recipients to whom the personal data are transmitted, the criteria used to determine the data retention period and the rights that you can exercise on your personal data.

8.3 Right to rectification of personal data

Inaccurate or incomplete data may be corrected. It is primarily the responsibility of the User to make the necessary changes. You can also request a modification in writing.

8.4 Right to erasure your personal data

You also have the right to obtain the erasure of your personal data in the following cases:

  • Your personal data are no longer necessary for the intended purpose;
  • You withdraw your consent to the processing of your personal data and there is no other legal ground for processing your personal data;
  • You have validly exercised your right of opposition to the processing of your personal data;
  • Your personal data has been illegally processed;
  • Your personal data must be deleted to comply with a legal obligation.

The deletion of personal data is mainly related to visibility; it is possible that the deleted personal data are still temporarily stored.

8.5 Right to limitation of processing

In certain cases, you have the right to request the limitation of the processing of your personal data, especially in case of dispute as to the accuracy of the personal data, if the personal data are necessary in the context of a legal proceeding or the time required to KT-Group to verify that you can validly exercise your right to erasure.

8.6 Right to object

You have the right to object at any time to the processing of your personal data for ‘direct marketing’ purposes, profiling purposes or purposes arising from the legitimate interests of the data controller. KT-Group will stop processing your personal data unless KT-Group can demonstrate that there are compelling legitimate reasons for the processing of your personal data which prevail over your right to object.

8.7 Right to data portability

You have the right to obtain any personal data which you have provided to KT-Group in a structured, commonly used and machine readable format. Furthermore, you also have the right to transfer this personal data to another data controller, unless this is technically impossible.

8.8 Right to withdraw your consent

You may withdraw your consent at any time, for example for direct marketing purposes.

9. How can you exercise your rights?

If you wish to exercise your rights, you must send a written request and proof of identity by registered mail to KT-Group, ’s-Hertogenheide 1, 3200 Aarschot or by email to [email protected]. We will respond as soon as possible, and no later than one (1) month after receipt of your request.

10. Possibility to lodge a complaint

If you are not satisfied with the processing of your personal data by KT-Group, you have the right to lodge a complaint with the competent Data Protection Authority.

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